FAQ
Products
Are these rugs loomed by hand?
Yes! All our rugs are hand-knotted by skilled artisans in India and Turkey. No unsafe or unethical labor is used. We only employ skilled artisans who train for years to master this ancient craft.
What materials are used?
All are 100% New Zealand wool hand-woven on a sturdy cotton frame.
Can I get custom colors or sizes?
Yes! We would love to help you with a custom color scheme! We color match to Benjamin Moore Classics Fan and we can do any rug in any size - even a runner! Please reach out to orders@dfwtextilesourcing.com to get your custom order started.
Do I need a rug pad to go underneath?
We highly recommend purchasing a 1/4-inch felt pad from Amazon or Wayfair. Any brand will work!
Why should I chose a wool rug for my home?
A hand-knotted wool rug is a testament to the artistry and skill of its creators. Wool is a natural fiber that is stain-resistant, repels liquids, hypoallergenic, and is durable enough for commercial spaces. If you have pets or children, wool is the perfect performance fiber for your home.
Care and Maintenance
How do you clean a wool rug?
A mild dish detergent and warm water removes stains. Always blot - never rub! We recommend using a suction attachment on your vacuum and not a beater brush. Wool rugs are extremely durable and easy to clean.
Shipping, Returns & Exchanges
Can you Ship Internationally?
Shipping to Canada is always free, and international shipping is available for a small fee to other destinations. Please reach out for an estimate on costs.
Do you have a storefront?
We have two locations in Dallas. We share a space with Scooped in Dallas in the Design District and our DFWTS Showroom is off Lovers Lane. Please reach our to orders@dfwtextilesourcing.com to schedule an appointment at either location!
Get in touch
Have questions about your order, or a general enquiry?
